Waterline scale and stain removal
Hard water evaporation in tropical sun leaves a stubborn white and grey mineral band along skimmer pool tiles and stone edges. We offer wet glass-bead cleaning to restore the waterline with the water lowered, without draining the pool.
Upgrades & repairs for hotels and villas · Pool stays in use
What you get and how we check the tile band
Evaporation along the water's edge can leave mineral scale and suncream stains. We assess ceramic tile, glass mosaic, stone and PebbleCrete surfaces before recommending cleaning.
We plan the job with you after an on-site inspection. Before cleaning, we check the tile glaze, the grout joints and the coping above the water, and test a small inconspicuous patch with you first.
- Inspection of ceramic tiles, glass mosaic, stone or exposed-aggregate edges
- Check for hollow, cracked or loose tiles that need repair before cleaning
- Assessment of joint wear so weak grout is not disturbed
- Confirmation of access for our mobile equipment and independent collection filter
Keeping the pool open and protecting your filtration
Cleaning sound waterline surfaces can be possible with lowered water rather than a fully drained pool. Inspection confirms suitability and access arrangements.
We assess dust control, debris collection and protection of the existing pool equipment as part of the cleaning scope.
- Protection of skimmers and overflow channels
- Pool equipment protection assessed at inspection
- Independent debris collection equipment
- Abrasive media is kept out of your pool pump, multiport valve and sand filter
When lowered water is enough and when to drain
If the tile band and grout are sound, lowering the water level is all that is needed. If our inspection shows widespread loose tiles, missing grout below the waterline or a failing substrate, we will advise you honestly if the pool needs to be drained for tile repair or regrouting first.
For hotels and villas, we schedule noisy equipment around guest use and agree the programme for the individual project.
What to send for a first discussion
To plan waterline cleaning for your villa or hotel pool and prepare a quotation, send us a few details so we can arrange an inspection.
- Close-up photos of the scale line and wider photos of the pool
- Your property location in Phuket or southern Thailand
- The approximate pool perimeter or size and the type of waterline tile
- Any other changes you want discussed, such as coping or grout repairs
Questions we are asked
Will the glass beads damage glass mosaic or stone tiles?
We select fine glass media suited to the surface and inspect the tile and grout condition beforehand. We also test a small area during the inspection so you can see the result before we proceed.
Does the cleaning media get into the pool filter?
We keep it out of your system: we shut off your circulation and block the skimmers before work starts, and settled media is vacuumed from the pool floor using our own mobile filtration cart.
Can guests still use the pool around the work?
Cleaning may be possible with the pool filled and the water level lowered. Inspection confirms guest access restrictions and pool use arrangements.